Privacy Policy

Alpha Technics (a business name of Alpha Sensors Inc.) takes the protection of your personal information seriously.

This Privacy Policy explains how we collect, process, share, secure and store personal information (information and data that can be used to identify an individual) when you visit our website. It also describes your choices regarding use, access and correction of your personal information. Alpha Technics is committed to protecting any personal information that you may provide to us or that we collect during your visit to our website ("Personal Data").

Use of Our Website

In general, you can visit our website without telling us who you are or revealing Personal Data, except for your Internet Protocol ("IP") address. During your visit to our website, we collect certain information automatically, such as browser, device type, domain, host names, pages viewed and viewing patterns, as well as the country/region where users are located. This information allows us to better determine user needs and interests to drive improvements to website content and functionality, and to enhance the overall customer service experience.

Collection, Processing, and Use of Personal Data / Consent

We collect, process and use your Personal Data to the extent necessary primarily for the following purposes:

  • Request for Information Regarding Product/Service
  • Website Features and Updates
  • Product/Service Enhancements and Information
  • Use of our calibration lab
  • Customer Service Support via email
  • Sales Transactions and Support
  • Operate the Online Store
  • Marketing Purposes

Usually, the Personal Data you provide voluntarily will only be used to respond to an inquiry you make or to process your request, e.g. to fulfill a legal obligation or a quasi-legal obligation with you. Personal Data collected from you may include your name, address, telephone, fax number, title/position, company, mailing address or e-mail address, billing information among other information. You may refuse any request for Personal Data. However, if you choose not to provide certain Personal Data, you may not be able to take advantage of certain Alpha Technics programs and website features.

Exchange of Personal Data

We may share your Personal Data with our mother company TE Connectivity Corporation (www.te.com) and TE affiliates including information we collect via automated data collection tools on our website (see below under "Cookies"), as required to process your orders or instructions, or provide you with information or services related to Alpha Technics products as well as for other TE business purposes. We also share Personal Data with service providers for data processing activities such as data storage and analysis and when you use the Alpha Online Store, for the execution of your payment and the delivery of your order.

We contractually require all third parties to adequately safeguard your Personal Data and not use it for any other purpose than for which it was collected. We will release your Personal Data if you direct us to do so or, if we are required by law. This can be to respond to subpoenas, court orders or legal process or to defend our legal rights. We may also need to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements, or in other limited circumstances permitted by the law (including fraud protection and risk reduction).

We may also share your Personal Data in the event of a sale of all, or a portion of our business, stock, or assets that relate to your Personal Data.

Cookies

We use automatic data collection tools, including cookies, web beacons, e-tags and Javascript, to obtain information when your web browser accesses the website. These tools allow us to recognize your computer or other device and your customized preferences when you visit and use our website.

Children's Privacy

Our website is not intended for persons under 16 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children. If we learn we have collected Personal Data regarding a child under the age of 16, we will delete that Personal Data.

Security of Collected Personal Data

Alpha Technics maintains reasonable physical, electronic, and administrative safeguards to protect your Personal Data from unauthorized or inappropriate access, accidental or intentional manipulation, loss and destruction. Our security procedures are continually enhanced. We restrict access to your Personal Data to those workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action. However, the security of the internet cannot be guaranteed. If you have any questions about the security of your personal information, you can contact us at privacyoffice@te.com.

Data Retention. Accessing, Amending, Storing Your Personal Data and Opt Out Rights

We will retain your information for as long as needed to provide you services. Upon request Alpha Technics will provide you with information about whether we hold or process any of your Personal Data. You may review and update the Personal Data that you provide to Alpha Technics through our website, or request to have your Personal Data amended, blocked or removed by contacting us as described below. We will respond to your request within a reasonable timeframe.

If you request removal of your Personal Data, you understand and agree that residual information may continue to reside in Alpha Technics' records and archives as far as permitted by law (e.g., for accounting purposes). However, we agree not to use such Personal Data for business purposes.

You may opt out of the collection and processing of your Personal Data at any time as well as from onward transfer of your Personal Data to Alpha Technics affiliates or third parties by contacting us as described below. We will ask for your prior consent if we would like to use your Personal Data for a materially different purpose than for which it was collected or authorized.

You may sign-up to receive email newsletters from us. You may "unsubscribe" to any online contact from us at any time by following the instructions set forth on the email message, or by contacting us as described below.

Contacting Us

If you have any questions about this Privacy Policy or would like to opt out or withdraw your consent, please contact us via any of the methods provided below. Please send all questions and comments related to the Privacy Policy to privacyoffice@te.com.

Alpha Technics is the data controller for Personal Data we collect via this website. Our address is:

Alpha Technics
125 South Tremont Street, Suite 100
Oceanside, CA 92054
USA

Alpha Technic's Data Protection Officer can be contacted by post using the address above or by e-mail via privacyoffice@te.com.

Enforcement

Alpha Technics conducts periodic self-assessments to verify that the attestations and assertions it makes about its privacy practices are true and that such privacy practices have been implemented as presented.

Governing Law and Dispute Settlement

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. You agree to submit to the jurisdiction of the courts located in California for the resolution of all disputes and claims and causes of action related to or arising from the Privacy Policy and/or your use of the website.

This clause does not alter or reduce any statutory rights you may have under applicable laws on the protection of Personal Data.

Changes to this Policy

Please check this Privacy Policy periodically to inform yourself of any changes. Notice of any material changes to the Privacy Policy will be posted to our website prior to the changes taking effect. Your continued use of our website after posting will constitute your acceptance and agreement to be bound by such changes.

November 2, 2020